net22's Privacy Policy — Your Information Is Our Responsibility

What Information We Collect

When creating an account and using services on the net22 platform, we may collect the following types of information:

1.1 Personal Identity Information

• Full name and date of birth
• National ID number (NID) or passport number (for identity verification)
• Email address and mobile phone number
• Current and permanent address

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay mobile number
• Bank account details (for bank transfers)
• Transaction history and amounts (minimum deposit ৳200, minimum withdrawal ৳500)

1.3 Technical Information

• IP address and device type
• Browser version and operating system
• Cookies and session data
• Time spent on the site and pages visited

1.4 Gaming Activity Information

• Play history, bet amounts, and results
• Records of bonus and promotion claims
• Session logs and gaming behaviour patterns

Methods of Data Collection

net22 collects information in the following ways:

2.1 Information Provided Directly

You voluntarily provide information when you register an account, complete identity verification, request a deposit or withdrawal, or contact our support team.

2.2 Automatically Collected Information

When you browse the net22 website, technical information is automatically collected through cookies, pixel tags, and similar technologies. This information is used to improve the site's performance.

2.3 Information Received from Third Parties

For the purpose of identity verification and fraud prevention, we may verify information with legitimate third-party organisations. This process is entirely secure and conducted for limited purposes.

Purpose of Data Use

net22 uses your personal information only for the following legitimate purposes:

• To create, manage, and secure accounts
• To process and verify financial transactions
• To provide bonuses, promotions, and VIP benefits
• To implement responsible gaming policies
• To prevent fraud, money laundering, and unauthorised access
• To provide customer support in Bengali 24/7
• To fulfil legal obligations
• To improve platform performance and user experience
• To submit reports to applicable regulatory authorities

We never sell your information or share it with third parties for marketing purposes.

Data Sharing and Disclosure

net22 does not share your personal information with unauthorised third parties under any circumstances. However, information may be disclosed in the following situations:

4.1 Service Provider Partners

Information may be shared with selected partners for payment processing (bKash, Nagad, Rocket, Upay, and bank partners) and technology services. These partners operate under strict confidentiality agreements and may use the information only for specified purposes.

4.2 Legal Obligations

Information may be disclosed to authorities under court orders, government directives, or applicable law. In such cases, we will provide only the information legally required.

4.3 Fraud Prevention

net22 reserves the right to notify the relevant authorities in cases of suspicious financial activity or identity fraud.

Data Security Measures

net22 follows the highest industry standards to protect your information. The key components of our security framework are:

• SSL Encryption: 256-bit SSL/TLS encryption technology is used for all data transfers.
• Encrypted Storage: Stored sensitive information is protected with high-grade encryption.
• Access Control: Only authorised personnel can access your information, and they are bound by confidentiality agreements.
• Regular Security Audits: Regular security audits are conducted to identify system vulnerabilities.
• Two-Step Verification: Two-step verification is available when logging into your account.
• Firewall Protection: Advanced firewalls and intrusion detection systems remain active at all times.

However, it is not possible to guarantee that data transmission over the internet is completely secure. We therefore ask every user to keep their login credentials private and to log out after using their account.

Cookie Policy

net22 uses cookies to operate the website effectively. Cookies are small text files stored on your device that improve your experience on the site.

6.1 Cookies We Use

• Essential Cookies: Required for login sessions and security.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To analyse site usage patterns and improve services.

6.2 Cookie Control

You can disable cookies from your browser settings. However, this may limit some features of the site. Disabling essential cookies may prevent you from logging in to the site properly.

Data Retention Period

net22 does not retain your information for longer than necessary. The retention period depends on the type of information and legal requirements:

• Account information: Retained for a specified period after account closure in accordance with legal obligations.
• Financial transaction records: Retained for the period prescribed under anti-money laundering regulations.
• Gaming logs: Kept for a specified period in accordance with applicable regulations.
• Technical data (log files, IP information): Generally deleted automatically after 90 days.

After the specified period, information is securely deleted or anonymised.

User Rights

As a net22 user, you have the following rights. To exercise these rights, please contact our support team:

8.1 Right to Access

You can find out what information we hold about you and how it is being used.

8.2 Right to Rectification

If any of your information is incorrect, you may request that it be corrected.

8.3 Right to Erasure

Where there is no legal obligation to retain it, you may request deletion of your information after closing your account.

8.4 Right to Restriction of Processing

In certain circumstances, you may request that the processing of your information be restricted.

8.5 Right to Data Portability

You may request to receive your information in a structured, commonly used, and machine-readable format.

Protection of Minors' Information

net22 is a responsible platform. This site and its services are strictly for persons aged 21 or above. We do not knowingly collect personal information from anyone under the age of 21.

If we suspect that a user is below the required age, we will immediately suspend that account and request verification. If it is confirmed that the account holder is under 21, the account will be cancelled and the collected information will be deleted.

Policy Changes and Updates

net22 reserves the right to modify or update this Privacy Policy as needed. In the event of any significant changes, we will:

• Publish a notice on the website's main page.
• Notify registered users by email or through live chat.
• Update the "Last Updated" date at the top of the Policy.

Continued use of the site after any changes will be considered your acceptance of the terms of the new Policy.

Contact Us

If you have any questions or comments about this Privacy Policy or wish to exercise your rights, please contact us. Our dedicated support team is available 24/7 to assist in Bengali.