net22 Terms and Conditions

1 General Terms

These terms and conditions ("Terms") form a legal agreement between net22 ("Platform", "we", "our") and the user ("you", "member"). net22 provides an online gaming and entertainment service for users in Bangladesh.

These Terms apply in both English and Bengali, however in the event of any dispute or ambiguity, the Bengali version shall be considered authoritative. net22 reserves the right to amend these Terms, and any changes will take effect upon publication on the website.

Using the net22 platform means you fully agree to these Terms. If you do not agree with any part of these Terms, please refrain from using the service.

2 Eligibility and Account

2.1 Age Requirement

You must be at least 21 years of age to register on net22 and use the service. Gaming by minors is strictly prohibited. net22 may request identity documents for age verification at any time.

2.2 One Account Policy

Each person may open only one account. Opening multiple accounts under the same person's name is strictly prohibited. Violating this rule will result in all accounts being closed and all balances may be forfeited.

2.3 Geographic Restrictions

net22's services may be restricted to certain regions. Residents of countries where online gaming is legally prohibited are not permitted to use this service. Attempting to access from a restricted region may result in account closure.

3 Registration and Verification

3.1 Providing Accurate Information

You must provide accurate, complete and up-to-date information at the time of registration. Providing false or misleading information will result in account cancellation and all deposited funds may be forfeited.

3.2 KYC Verification

As part of the account verification process, net22 may request the following documents:

• Government-issued identity document (National ID card, passport)
• Proof of current address (utility bill, bank statement)
• Proof of ownership of payment method (bKash/Nagad account verification)

Withdrawals may be limited until verification is complete.

3.3 Account Security

It is your responsibility to keep your login details (username and password) completely confidential. Contact us immediately regarding any unauthorized access. net22 is not responsible for any loss caused by third-party access.

4 Deposits and Withdrawals

4.1 Deposit Rules

The minimum deposit amount on net22 is ৳200. Accepted payment methods: bKash, Nagad, Rocket, Upay and bank transfer. All transactions will be completed in Bangladeshi Taka (BDT).

• Minimum deposit for each payment method: ৳200
• Deposited funds are generally credited to the account instantly
• For any technical issues, contact us via live chat
• Deposits must be made only from your own payment method

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal processing time is between 15 minutes and 2 hours.

• Withdrawals can only be made from verified accounts
• Withdrawals must be made to the same deposit method (same bKash/Nagad/Rocket number)
• Withdrawals may be held if bonus wagering requirements have not been met
• Additional verification may be required in cases of suspicious activity

4.3 Transaction Errors

Any transaction error or discrepancy must be reported to our support team within 24 hours. net22 reserves the right to reclaim funds that were credited in error due to a technical fault.

5 Bonuses and Promotions

5.1 Welcome Bonus

net22 offers new members a 150% bonus on their first deposit, up to ৳5,000. To receive this bonus, the following conditions must be met:

• Wagering requirement to use the bonus: 15x (deposit + bonus)
• The bonus applies to the first deposit only
• Wagering requirements must be met within the specified time
• Bonus funds cannot be transferred to another account

5.2 VIP and Cashback Bonuses

net22 has five VIP levels, each with weekly cashback benefits:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.4% weekly cashback
• Gold: up to 0.6% weekly cashback
• Platinum: up to 0.8% weekly cashback
• Diamond: up to 1.0% weekly cashback

5.3 Important Points on Bonus Terms

All bonuses and promotions have their own specific terms. If a withdrawal is made before bonus requirements are met, the bonus will be cancelled. net22 reserves the right to modify, suspend or cancel any bonus. If abuse of bonuses using multiple accounts is found, all accounts will be cancelled.

6 Gaming Rules

6.1 Fair Play

net22 is committed to ensuring a fair and transparent gaming environment for all members. All games are operated by a Random Number Generator (RNG), which ensures impartiality.

6.2 Bet Limits

A maximum bet amount applies when playing with a bonus. Placing bets above the set limit may result in the bonus being cancelled and winnings being forfeited.

6.3 Technical Issues

If an incomplete round exists in any game session due to a technical error, net22 will make a decision based on the game provider's server logs. net22's decision on this matter shall be considered final.

6.4 Game Providers

net22 offers games from internationally recognised providers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, NetEnt and Microgaming. Each game has its own rules, which can be found within the game itself.

7 Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Fraudulent activity or attempting to hack the system
• Bonus abuse or artificially fulfilling bonus requirements
• Using multiple accounts to gain an advantage
• Using another person's account or selling an account
• Money laundering or unlawful financial activity
• Collusion or cheating other players as a group
• Using automated software or bots
• Harassing or threatening other users

8 Account Suspension and Closure

8.1 Our Rights

net22 reserves the right to temporarily or permanently close any account without prior notice in the following circumstances:

• In the event of a breach of these Terms
• If fraudulent activity is suspected
• If irregular activity is detected in deposits or withdrawals
• At the direction of law enforcement agencies

8.2 Closing Your Own Account

You may close your own account at any time by contacting our support team. A self-exclusion option is also available as part of responsible gaming.

8.3 Balance Return

If there is a valid balance at the time of account closure (excluding bonuses) and no breach of terms has occurred, that amount may be withdrawn. However, the balance of an account under investigation may be held until the investigation is complete.

9 Limitation of Liability

net22 is not responsible for the following:

• Interruptions to gaming experience due to loss of internet connection or technical errors
• Delays or failures from third-party payment services
• Cyber attacks or unforeseen technical issues
• Disclosure of information due to user negligence
• Financial loss from gaming — all bets are the user's own decision

net22's maximum liability in any circumstance will be limited to the value of the relevant transaction.

10 Privacy and Data Protection

net22 gives the highest priority to protecting the personal information of all users. Your information is kept secure through SSL encryption and advanced security measures.

The information we collect is used solely for providing the service, verifying identity and meeting legal obligations. Information is not sold or transferred to third parties, however it may be provided to authorities when legally required.

For more details, please read our Privacy Policy.

11 Responsible Gaming

net22 believes in responsible gaming. Gaming is entertainment — not a way to solve financial problems. We provide the following tools to ensure a safe gaming experience for users:

• Deposit limit setting feature
• Temporary or permanent Self-Exclusion
• Reality Check reminder
• 24/7 support service in Bengali

If you feel gaming is going beyond your control, please visit our Responsible Gaming page and get help.

12 Terms Changes

net22 reserves the right to change these terms and conditions at any time. A notice will be published on the website for significant changes. Continued use of the platform after changes will be considered acceptance of the new terms.

The date of the latest update will always be mentioned at the top of this page. It is recommended to check this page regularly.

13 Contact & Support

If you have any questions or concerns about these terms and conditions, please contact our support team:

•   Live Chat: 24/7 support in Bengali
•   Email: [email protected]

Our support team is ready to provide round-the-clock service according to Bangladesh Standard Time (BST, UTC+6).