🛡️ Safe and Mindful Gaming

Play responsibly,
enjoy safely

At net22 we believe gaming should be a source of fun — not stress or problems. We are committed to ensuring your safety and peace of mind at all times.

Our Commitment

net22 believes in creating a safe, entertaining and responsible gaming environment for players in Bangladesh. Ensuring the protection of every player on our platform is our highest priority.

When gaming goes beyond entertainment and turns into addiction, it can cause serious harm to your personal, family and financial life. We therefore urge all our players — play mindfully, stick to your budget and seek help when needed.

Responsible gaming policy is not just a rule — it is a way of life. At net22 we want to ensure that our platform is used only by people aged 21 or over and that every session is a healthy and enjoyable experience.

21+ — This platform is for players aged 21 and over only.

Protective Tools

Set Deposit Limits

Set a deposit limit on a daily, weekly or monthly basis. Once a limit is set it takes effect immediately, and increasing it requires a 24-hour waiting period. The minimum deposit is ৳200.

Time-out

Temporarily close your account for a set period — from 24 hours up to 30 days. During this time you cannot place bets or make deposits, but your funds will remain secure.

Self-exclusion

If you feel gaming is getting out of control, request a self-exclusion. It takes effect for a minimum of 6 months and can be permanent. Apply at any time through live chat.

Bet Limit Control

Set a limit on how much you bet in each session. This feature helps you stay within your budget and enjoy gaming in a healthy way over the long term.

Session Time Reminder

Once a set amount of time has passed, our system will send you a reminder. This feature keeps you aware and prevents you from losing track of time while gaming.

24/7 Support

Our Bengali-speaking support team is always ready to help with any concerns, questions or issues related to gaming. Contact us via live chat — we are here for you.

Signs of Problematic Gaming

If any of the following signs apply to you, it is important to take action in time.

  • You are spending more money than your set budget and cannot stop yourself.
  • You keep placing larger bets to try to recover money you have lost.
  • You are neglecting your family, friends or work responsibilities to focus on gaming.
  • You feel restless or irritable when you are unable to game.
  • You are taking on debt or using your savings to fund gaming.
  • You are hiding your gaming activity from the people close to you.
  • You have tried to stop gaming but have failed repeatedly.

Responsible Gaming Tips

These simple habits will keep your gaming experience healthy and enjoyable.

  • Set a fixed budget before you start gaming and stick to it.
  • Treat gaming as entertainment only, not as a source of income.
  • Avoid gaming when you are stressed or in a low mood.
  • Take regular breaks — at least 10 to 15 minutes of rest every hour.
  • Make spending time with family and friends your highest priority.
  • Use the platform's protective tools by setting a deposit limit.
  • Never place bets using borrowed money or funds set aside for emergencies.

Take Control of Your Account

Using net22's self-care tools, you can manage your own gaming experience.

Activity History

Review your gaming history and deposit and withdrawal records at any time.

Account Lock

Lock your account immediately and reactivate it through support.

Reality Check

See how long you have been playing and how much you have spent during a session.

Confidential Advice

Speak confidentially with our support team about any concerns related to gaming.

Protection of Minors

Registration and gaming on net22 is strictly for players aged 21 and over only. We do not allow minors to use the platform under any circumstances.

If there are children or teenagers in your home, make sure they cannot access your account. Use parental control software on your devices.

  • Never share your login password with anyone.
  • Always log out after use.
  • Keep your payment information secure.
  • Avoid gaming in front of children in your home.

Age Verification Policy

Every user's age is verified at the time of registration on net22. We reserve the right to request proof of identity at any time. If it is found that someone has registered using false information, their account will be closed immediately and deposited funds may be forfeited.

If you believe someone you know is gaming while underage, please notify our support team. We will take immediate action.

Help and Support

net22 Support Team

Talk to our support team about any concerns related to gaming. Our Bengali-speaking support team is available 24 hours a day, 7 days a week. Your identity will be kept completely confidential.

  24/7 Live Chat — the fastest way to get instant support.

  Email: [email protected]

Service is available around the clock in Bangladesh Standard Time (BST, UTC+6).

Professional Support

Gaming addiction is a recognised mental health condition. If you feel you need professional help, seek advice from a mental health specialist. Asking for help is a sign of strength, not weakness.

Frequently Asked Questions

After logging into your account, go to the "Account Settings" section and select the "Responsible Gaming" option. There you can set daily, weekly or monthly deposit limits. Limits take effect immediately and the minimum deposit is ৳200.

Self-exclusion is a feature where you can request to close your account for a fixed period or permanently. The minimum duration is 6 months. During this period you will not be able to play, deposit or withdraw. To activate self-exclusion, contact us via live chat.

Yes, they are different. A time-out is a short-term break — from 24 hours up to 30 days — during which you can temporarily stop gaming. Self-exclusion is a long-term solution, with a minimum of 6 months, and cannot be cancelled before the period ends.

The funds in your account remain fully secure during self-exclusion. Contact our support team to request a withdrawal. The minimum withdrawal is ৳500 and processing is usually completed within 15 minutes to 2 hours.

You can contact net22's 24/7 live chat support directly — our team speaks Bengali and keeps your identity confidential. You can also reach us by email at [email protected]. For gaming addiction, it is also advisable to seek advice from a professional mental health specialist.

Yes, even without an account you can contact our live chat for advice on responsible gaming. Our support team is always ready to help.

Play responsibly,
enjoy the fun

Safe and enjoyable gaming at net22 is your right. Explore our platform.